AllianceOne (also known as AllianceOne Receivables Management, Inc.) was formed during the merger and acquisition of five receivable management companies in 1999. The company is headquartered in Trevose, Pennsylvania.
Address: 4850 Street Rd. Suite 300, Trevose, PA 19053
AllianceOne is a large, diverse collection agency that works globally in receivable management. They specialize in the collection of debts in the following industries: financial, credit cards, telecom, healthcare, utilities, retail, and government. The company has offices throughout North America, South America, Philippines, and Central America.
AllianceOne is not currently accredited with the Better Business Bureau, but they have still been given a grade based upon consumer feedback. They previously had BBB rating is “C” due to the company’s failure to respond to several consumer complaints, but has since improved its rating to “A+” after addressing these issues. You can find their BBB profile here.
This company has been sued by consumers across the country for various violations of the Fair Debt Collection Practices Act (FDCPA) and the Telephone Consumer Protection Act. In addition, many consumer complaint forums and blogs on the Internet state that AllianceOne employs verbally abusive collectors, performs collection calls outside of legal collection hours, and makes threats of legal action and disclosure of personal information to third parties.
Should you be contacted by AllianceOne in regards to a debt, there’s a strong possibility that you will speak with someone in another country, and possibly, on another continent entirely. This may cause communication issues which results in more difficulty with getting the debt resolved. Experience with this agency has shown that any attempt to cease communication with them or ask for validation of the debt just gets you referred to their corporate office. If at any time you should be informed that they are collecting on a debt you allegedly owe, it is recommended you contact their headquarters in Trevose, Pennsylvania rather than the phone number listed on the collection notice.
If you feel that you are being harassed by AllianceOne or that they are collecting on an invalid debt, the you can try doing any or all of the following:
Ask for the name of the calling representative, their extension with contact number, as well as their physical address location.
Mail them a certified letter requesting verification of the debt they allege you owe.
Check your credit report and dispute any inaccuracies.
Send them a cease and desist notice in writing.
Should none of the above steps provide satisfactory results, contact a consumer law attorney for a consultation.